How to order from Orchard Twist

How to order

At Orchard Twist we want things to be on a ‘personal’ level, so that you get the best service possible. As such, we prefer to do our business on a one-to-one basis, over the phone, where we can ensure you get exactly what you want – the perfect jewellery pieces for your Wedding Day or Special Occasion.

Once you have decided on the pieces that you would like, please read our Terms and Conditions, and then call us for a quotation on: 08450 945 595 during our office hours and tell us your requirements. To give you an accurate quote, we will need head measurements for tiaras, length measurements for necklaces and bracelets, size of cake for cake ‘toppers’ and the inside diameter for napkin rings (as size will be dependant on the thickness of the napkins to be used).

As we do not hold stock items, please allow 4 to 6 weeks for delivery as each piece is handcrafted upon request. If you need your items earlier than this, please let us know and we will endeavour to meet your deadline.

We will send you the quotation, with a copy for you to sign to confirm your order and acceptance of our Terms and Conditions. Our quotation is valid for 30 days from the date of the quote.

To order, please return your signed copy of the quotation with a cheque for the full amount of your jewellery piece(s) plus postage and packing. Please make all cheques payable to: S Appleton.

We will not cash your cheque until we have been able to source all the materials for your jewellery piece(s). If there is a problem in sourcing any materials, we will contact you and discuss the situation before proceeding.

Once all materials are sourced, we will advise you of this and confirm your order and order number by email or letter.

All jewellery pieces are presented in white leatherette jewellery boxes, and tiaras, cake ‘toppers’ and napkin rings are packaged in white Italian crafted boxes with acid free tissue paper.

All boxes come with a piece of anti-tarnish paper to keep your jewellery tarnish-free for longer.

We look forward to discussing your requirements with you.



	Orchard Twist, PO Box 9099 Colchester CO1 9EP Tel 08450-945-595 © Copyright 2008 Orchard Twist. enquiries@orchardtwist.co.uk